Missing data or images

Sometimes, when your network configuration has its default settings, there's a chance that data or images on websites may not show. Here's a detailed guide on how to fix issues like these for both Windows and macOS.

Windows

1. Open the Start menu by clicking on the Windows icon located at the bottom left of your screen. From the Start menu, select Settings.
2. In the Settings window, look for the Network and Internet option and click on it.
3. Within the Network and Internet settings, find and select the Change Adapter Options.
4. Right-click on the Ethernet or WiFi network you are connected to and select Properties.
5. Choose Internet Protocol Version 4 (TCP/IPv4) and Internet Protocol Version 6 (TCP/IPv6).
6. For IPv4, select Properties Use the following DNS server addresses:
   • Preferred DNS server: 1.1.1.1
   • Alternate DNS server: 1.0.0.1
7. For IPv6, select Properties Use the following DNS server addresses:
   • Preferred DNS server: 2606:4700:4700::1111
   • Alternate DNS server: 2606:4700:4700::1001
8. Click OK.
9. Restart your application.

macOS

1. Go to System Preferences. You can find it by pressing Command + Space on your keyboard and typing System Preferences.
2. Select the Network icon Advanced.
3. Select the DNS tab.
4. Click the + sign you see at the bottom left.
5. Type in 1.1.1.1 for IPv4 and 2606:4700:4700::1111 for IPv6 and press Enter.
6. Click OK Apply.

If your issues persist after following the steps mentioned above, please open a ticket for further assistance.