Windows
Step 1:
Close your Blitz client.
Step 2:
Press Windows Key + R, enter %appdata%, click OK and delete the Blitz directory.
Step 3:
Launch your Blitz client again.
macOS
Step 1:
Close your Blitz client.
Step 2:
Open your finder, press Command + Shift + G, enter ~/Library/Application Support/, remove the Blitz directory.
Step 3:
Launch your Blitz client again.
PS:
Here's a one-liner you can enter into your Terminal on macOS to perform steps 1 and 2 a bit quicker.
Here's a one-liner you can enter into your Terminal on macOS to perform steps 1 and 2 a bit quicker.
osascript -e 'quit app "Blitz"' && sleep 1 && rm -rf ~/Library/Application\ Support/Blitz/
If this doesn't resolve your issues, we recommend changing to Cloudflare's 1.1.1.1 DNS. Cloudflare is a trusted and dependable service provider whose servers we rely on for hosting Blitz! We recommend Cloudflare because they deliver the most consistent and speedy access to the internet.
- Setup Cloudflare's 1.1.1.1 DNS on Windows: https://developers.cloudflare.com/1.1.1.1/setting-up-1.1.1.1/windows
- Setup Cloudflare's 1.1.1.1 DNS on macOS: https://developers.cloudflare.com/1.1.1.1/setting-up-1.1.1.1/mac
If your issues persist after the steps mentioned above, please open a ticket for further assistance.