Dear Blitz.gg Community,
We understand that many of you have been waiting for your Blitz Battles reward payments, and we want to provide you with a transparent update on the current situation.
What's happening?
There's been a delay in processing the reward payments for recent Blitz Battles. This delay is due to an unexpected issue with receiving the necessary funds from Riot Games, our partner for these events.
What we're doing about it
- We initiated the payment process with Riot Games on August 28, 2024.
- Since then, we've been in constant communication with Riot, sending multiple follow-up messages to resolve the issue.
- As of September 11, 2024, we are actively pursuing alternative payment methods to expedite the process, including exploring PayPal as a faster option.
- Our team is working tirelessly to resolve this situation and ensure you receive your well-deserved rewards as soon as possible.
What this means for you
- If you're waiting for a Blitz Battles reward payment, please know that the delay is not due to any issues on your end or with Blitz.gg's systems.
- We are doing everything in our power to process these payments as quickly as possible.
- We appreciate your patience and understanding during this unexpected delay.
Next steps
- Once we receive the funds, we will process and send out payments immediately.
- You do not need to take any action; your rewards will be sent automatically once available.
Questions or concerns?
If you have any questions or concerns about your specific payment, please don't hesitate to contact our support team. We're here to help and provide any additional information we can.
We sincerely apologize for any inconvenience this delay may have caused. Your participation in Blitz Battles is incredibly valuable to us, and we're committed to resolving this issue promptly.
Thank you for your continued support and patience.
The Blitz.gg Team